Refund policy
🧾 Satyam Fashion – Refund Policy
At Satyam Fashion, we strive to ensure customer satisfaction with every purchase. Please read our refund and return policy carefully.
🔄 Return Policy
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return:
- The item must be unused and unworn
- It should be in original condition with tags
- It must be in the original packaging
- You must provide a receipt or proof of purchase
📩 How to Request a Return
To initiate a return, please contact us at:
📧 trishantmotani829@gmail.com
Once your return request is approved, you will receive instructions on how to send the product back.
📍 Return Address:
Satyam Fashion
Shop No. 2014, Vaibhav Complex
Opp. Pooja Kiran Apartment
Bhatar Road, Surat, Gujarat – 395007
⚠️ Items returned without prior request will not be accepted.
⚠️ Damaged or Incorrect Items
Please check your order upon delivery.
If you receive a defective, damaged, or wrong item, contact us immediately so we can resolve the issue.
🚫 Non-Returnable Items
The following items are not eligible for return:
- Sale items
- Gift cards
- Customized or special order products
- Personal care items
🔁 Exchange Policy
We offer exchange only in case of:
- Size issues
- Defective or damaged products
To get a different product, you may return the item and place a new order after approval.
💰 Refund Policy
- Once we receive and inspect your returned item, we will notify you
- If approved, the refund will be processed to your original payment method within 7–10 business days
- It may take additional time for your bank or payment provider to process the refund
If more than 15 business days have passed after approval, please contact us.
📞 Contact Us
If you have any questions, feel free to contact us:
Satyam Fashion
📍 Shop No. 2014, Vaibhav Complex
Opp. Pooja Kiran Apartment, Bhatar Road
Surat, Gujarat – 395007
📱 Mobile: 8292090606
📧 Email: trishantmotani829@gmail.com