Shipping policy

🚚 Satyam Fashion – Shipping Policy

1. Shipping & Delivery

At Satyam Fashion, we aim to deliver your orders safely and on time.

Processing Time: All orders are processed within 1–3 business days. Orders are not processed on Sundays or public holidays.
Shipping Time: Orders are usually delivered within 5–10 business days after dispatch, depending on your location.
Shipping Locations: We currently ship across India only. International shipping is not available.

2. Shipping Charges

We may offer free shipping on prepaid orders above a certain value (as shown on the website).
Cash on Delivery (COD) orders may include an extra charge.
Any additional shipping charges (if applicable) will be shown at checkout.

3. Order Tracking

Once your order is shipped, you will receive a tracking number via SMS or email.
You can track your order using the courier website with the provided tracking ID.

4. Delays or Issues

While we try our best to deliver on time, delays may happen due to:

Weather conditions
Transport or courier issues
Public holidays

If your order is delayed, please contact us for support.

5. Address Details

Please make sure your shipping address and phone number are correct.
We are not responsible for delivery failures due to incorrect details.
If the order is returned, extra shipping charges may apply.

6. Damaged or Missing Items

If you receive:

A damaged item
A wrong product

Please contact us within 48 hours with photos of the product and packaging.
We will review and provide a replacement or solution.

7. Cancellation & Changes

Orders can be canceled within 12 hours of placing the order
Once processed, orders cannot be canceled
Address changes are possible only before dispatch

8. Contact Us

For any shipping-related questions, contact us:

Satyam Fashion
📍 Shop No. 2014, Vaibhav Complex
Opp. Pooja Kiran Apartment, Bhatar Road
Surat, Gujarat – 395007

📱 Phone: 8292090606
📧 Email: trishantmotani829@gmail.com

🕒 Customer Support Hours: 10 AM – 8 PM